Steps 2 Wellbeing: Bournemouth And Christchurch

The Steps 2 Wellbeing – Bournemouth And Christchurch service provides psychological talking therapy for adults aged 18+ suffering from some of the following: • Depression and low mood • Problems with anxiety (including social anxiety and generalised anxiety) • Obsessive Compulsive Disorder (OCD) • Post Traumatic Stress Disorder (PTSD) • Specific Phobia • Panic Disorder • Stress. The service offers Cognitive Behavioural Therapy, Counselling and Low Intensity Guided Self Help. It is part of the Improving Access to Psychological Therapies National Programme.


01202 399506


Venue address
18 Tower Road


Opening times
Mon: 09:00-17:00
Tue: 09:00-17:00
Wed: 09:00-17:00
Thu: 09:00-17:00
Fri: 09:00-17:00

Service Details

Additional Information
The service is free and confidential and covers Bournemouth and Christchurch. Evening appointments can be offered but phone lines are not manned after 5pm. Information leaflets for services or patients can be requested by emailing The Bournemouth and Christchurch service base is located on Tower Road in Boscombe although treatment can be delivered in a number of venues across the region. The service offers assessment and weekly treatment appointments that are conducted either face to face, over the telephone, through group work or using CCBT (Computerised Cognitive Behavioural Therapy). Most of our assessments are conducted by our Psychological Wellbeing Practitioners (PWPs). Our PWPs will explain how the sessions work, putting you at ease if worried. They’ll assess your needs and discuss different types of support we can provide. This will help you to make the right choice about what type of support you need. It also enables you to ask any questions you might have about the problems you are experiencing or the services that we provide.
Referral information
Self-referral can be made by logging on to or by phone on 01202 399506 or by visiting your GP. Service users must be registered with a Dorset GP. Once a referral has been made, the admin team will contact you and aim to book in an assessment within 28 days, with one of our clinicians. Before the assessment, you will be sent a Treatment and Confidentiality form and also a questionnaire to complete.
Age Range Details
18 years and above. Where appropriate though and the necessary safeguards are in place, individuals aged 17 years old may access the service where any treatment intervention is expected to progress beyond their 18th birthday.


Wheelchair accessible
Wheelchair accessibility on ground floor only, however appointments for wheelchair users are made in appropriate clinic rooms.
Parking availability information
There isn’t a designated drop off area but there is space for cars to pull up outside the venue for drop off/collection, with parking nearby and disabled parking bays.
Toilet facility information
Disabled toilets.
Other Facilities
We have baby changing facilities and our separate parent/carer area would be our waiting room.

Special Educational Needs and Disabilities Local Offer

Support for children and young people with SEN and disabilities
The therapists have not had specific training for children / young people with SEND but the service is flexible in meeting the needs of any patient regardless of any long term health condition or disability that a client may have. Please call 01202 399506 or email for information and guidance. We can discuss any specific needs in advance and will help to resolve any access issues as far as possible.

Journey Planner

Address: 18 Tower Road  Bournemouth  Dorset

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